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Delete your UpliftBuddy account

Last updated: 21 October 2026

We’d like to make this simple. You can ask us to delete your UpliftBuddy account and the personal information connected to it at any time. This applies to both the Android and web app. A few legally required records or backups may be kept for a short time, as explained below.

Option 1: in the app (fastest)

  1. Open UpliftBuddy and sign in.
  2. Go to Settings.
  3. Scroll to Account deletion and tap Delete account.
  4. Confirm your request and follow the on-screen steps. If anything doesn’t complete, contact us and we’ll help.

Option 2: without the Android app

  • Sign in to the web app at upliftbuddy.com and follow the same steps (Settings → Account deletion → Delete account), or
  • Email support@upliftbuddy.com with the subject “Delete my account” from the email address you use for UpliftBuddy. We’ll confirm and delete the account within 7 days.

What is deleted

  • Your account (name, email, password hash, profile details).
  • All check-ins, notes, journal entries, habits, plan, EARN tasks, points, levels and progress.
  • Any journal entries you shared with the community.
  • Your membership, including any time remaining in the period you paid for. Iro chats aren’t stored on our servers, so there’s nothing to delete there.

What may be kept

  • If you chose to give a reason for leaving, that reason is kept anonymously (it isn’t linked to you).
  • Backup copies may persist until the relevant backup retention period expires. Contact support for details.
  • Our payment provider, Dodo Payments, may retain legally required transaction records.

Your membership

UpliftBuddy is currently free of charge, so there is no membership to cancel or refund. If you previously paid for a membership, deleting your account removes it as described below.

Deleting your account also removes your membership. Any time left in the billing period you’ve paid for is lost and isn’t refunded, and we cancel your renewal so you won’t be charged again. If you only want to stop paying, you can cancel your membership instead (Profile → Membership details → Cancel membership) and keep access until the billing period ends. See our Refund & Cancellation Policy.

If you ever decide to come back, you’re always welcome to create a new account.