Refund & Cancellation Policy
Last updated: 21 October 2026
We want you to feel completely comfortable before you subscribe, so here is exactly how UpliftBuddy Pro billing, cancelling and refunds work.
1. How UpliftBuddy Pro is billed
- Pro is a monthly subscription that renews each month until you cancel. The current price and billing period are always shown before you confirm, and prices may change over time.
- On the website and in the Android app, payment is handled by Dodo Payments, our authorised reseller and merchant of record, on a secure checkout page (in the Android app it opens in your browser). We never see or store your card or bank details.
- Unless you cancel, your subscription renews automatically each month and your payment method is charged for the next month.
2. Cancelling your membership
- It only takes a minute. Open the app (Android or web), go to Profile → Membership details and choose Cancel membership.
- Cancelling stops the next renewal, so you won’t be charged again. The billing period you’ve already paid for isn’t refunded, and you keep full access until it ends.
3. About refunds
Pro unlocks its premium digital features as soon as you pay, so all sales are final and we don’t offer refunds, including for unused time, cancelling, deleting your account or not using the app. We know that isn’t the news anyone hopes for, so two important notes:
- If we got it wrong: if you were charged twice, charged after you cancelled, or charged in a way that’s clearly a mistake, please contact us and we’ll correct it.
- Your legal rights: nothing in this policy limits any right you have under the consumer laws of your country that can’t be waived. Where such rights apply, they take priority.
4. If you delete your account
Your membership is removed together with your account. Any time left in the billing period you’ve paid for is lost and isn’t refunded, and we cancel your renewal so you won’t be charged again. If you only want to stop paying, cancelling your membership instead lets you keep access until the billing period ends. Deleting an account is permanent, so please see how to delete your account for the details.
5. Price changes
We may change our pricing in the future. A change never applies retroactively; it takes effect only from your next renewal, and we’ll let you know beforehand. If you’d rather not continue at the new price, you’re free to cancel before that renewal.
6. Free access during the launch period
UpliftBuddy is free of charge until the app is published on Google Play and the Apple App Store, and you are never charged without confirming a purchase. Once free access ends, UpliftBuddy does not offer a free tier or a free trial: you are charged only after you confirm a purchase, and creating an account on its own never starts a subscription.
7. We’re happy to help
Questions about billing? Email support@upliftbuddy.com from your account’s email address and we’ll do our best to help. We aim to reply within 2 business days. For your safety, please don’t send full card details.